A Honeywell smart thermostat is a great way to fine-tune how you use your heating and cooling. But like any technology, you may occasionally experience a problem. With the digital display, Honeywell smart thermostats can show an error code that certified technicians can use to figure out what's going on. Here are several of the most likely error codes you may see on your Honeywell smart thermostat.
Error Code e42 for Honeywell Thermostats
You can encounter this error code when your home’s Wi-Fi internet did not supply an IP address for the thermostat to hook up to. This can occur if a router doesn't complete the Dynamic Host Configuration Protocol, or DHCP. This process automatically sends out the needed IP address for your thermostat to link up.
How to Fix Honeywell Thermostat Error e42
You can clear error code e42 by verifying that your router can complete the DHCP. If it does, you usually also have to power cycle the router and complete the initial setup process again with the thermostat. This should ensure the DHCP is sent and connects to your smart thermostat.
Honeywell Thermostat Error e02
Error code e02 appears when the password for communicating with your home’s Wi-Fi router is not correct. After this error code appears for 30 seconds, the thermostat’s digital display should automatically transition to the Wi-Fi setup screen so you can attempt to enter the password again.
How to Fix Honeywell Thermostat Error e02
All you'll need to do to resolve error e02 is verify you’re typing the correct Wi-Fi password when configuring the thermostat.
Honeywell Error Code 40
Error code 40 can appear when the thermostat is notified that a heat pump or air conditioner’s monitoring system has recognized a malfunction. Most commonly, this appears if the compressor isn’t running despite being instructed to. But this error code can also appear if power is disconnected from the outdoor unit for an extended period of time. A “High Pressure Fault” error, triggered by obstructed airflow, can render this error code. Finally, you might experience error code 40 if there’s a problem with the refrigerant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can examine the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for normal operation. If you turn the thermostat off and on again and error code 40 reappears, it's time to get in touch with an experienced technician.
Honeywell Error Code e43
If the Honeywell thermostat displays error code e43, it is unable to communicate with the router, and by extension the Wi-Fi. This could happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Reset the router by unplugging it and leaving it that way for a short period. The thermostat might also be disconnected if you’ve recently changed the password or the Wi-Fi’s SSID, which is the name you provide it.
Honeywell Thermostat Error e1
Thermostats utilize sensors to identify the temperature outdoors and indoors. If a sensor breaks down, you might see error code e1 turn up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A qualified technician can swap out the sensor and reset the thermostat, which should take care of error code e1.
Error Code 11n for Honeywell Thermostats
Error code 11n could appear if the thermostat can’t detect a heating or cooling unit. This might mean that the equipment itself is defective and unable to connect with the thermostat. This sometimes happens when the wiring is defective or even if the thermostat is faulty.
How to Fix Honeywell Thermostat Error 11n
A professional technician can utilize a voltmeter to find out if there’s a faulty electrical connection. When the wiring on your specific HVAC system is bad, the technician can replace it. When the thermostat itself is the source of the error code, it should probably be replaced.
Honeywell Error Code e2
If you see error code e2 appear on your Honeywell smart thermostat, it might mean several different things. Sometimes, one of the sensors responsible for detecting the temperature isn’t functioning like it should. In other instances, it means the router was disconnected from the outlet before the thermostat completed the setup process.
How to Fix Honeywell Thermostat Error e2
If the error code stems from sensor failure, a technician should troubleshoot and swap out the damaged sensor. Any time the problem originates from disconnected power, all you'll need to do is see to it that the router remains on during the setup process.